Terms and conditions

Thank you for choosing us for your IT consulting needs. Before we embark on this journey together, there are several key points we need to cover:

  • Project Timeline and Deliverables
  • Intellectual Property Rights
  • Changes and Modifications
  • Payment Terms
  • Privacy Policy
  • Your Agreement

Project Timeline and Deliverables

Our business hours are Monday through Friday, 9am – 5pm, excluding public holidays observed in our locale. We commit to making every reasonable effort to deliver project milestones and final outputs within the agreed-upon timelines. Should we face a high demand period, we will schedule your project at the earliest possible slot and inform you promptly. Source code and project files will be shared with you via a secure cloud storage solution. We expect timely feedback to proceed with revisions or approvals. After receiving your approval on the final deliverables, you'll settle any remaining balances. Subsequently, we'll provide the final files in the agreed formats. Please note, it's your responsibility to download and securely store your files as we do not keep client project archives indefinitely.

Intellectual Property Rights

Our aim is to deliver unique and original IT solutions. If, inadvertently, our work infringes upon existing intellectual property rights, our liability is limited to revising the deliverables to ensure compliance or providing a new solution, subject to negotiation. You guarantee that all materials provided to us do not violate any intellectual property laws. We shall not be liable for any legal actions stemming from the use of content you provide. You agree to indemnify us against any such claims. We reserve the right to showcase our work in our portfolio and marketing materials unless explicitly agreed otherwise in writing.

Changes and Modifications

All requests for changes or modifications must be submitted in writing. While we're happy to discuss revisions verbally, work will commence only after receiving written instructions. Be aware that revisions, updates, or changes may be subject to additional charges, unless a different arrangement has been explicitly agreed upon. Our initial quote or rate includes a specified number of revisions. Requests beyond this scope may incur additional charges, which will be communicated to you beforehand.

Payment Terms

Given the specialized nature of our services, we operate on a project-based pricing model, ensuring fair compensation for our expertise. Projects under $1,000 require full payment upfront. Projects exceeding $1,000 necessitate a 50% deposit, with the balance due upon project completion. Ownership of the deliverables transfers to you only after full payment.

Monthly Billing: Long-term clients may be eligible for monthly invoicing, subject to agreement. Detailed options and instructions will be provided.

Payment Methods: We accept payment via bank transfers.

Late Payments: Invoices are due upon receipt. Late payments may attract interest charges. Persistent delays may lead to collection efforts or legal action.

Currencies and Taxes: We bill in USD, inclusive of any applicable taxes.

Privacy Policy

We're committed to safeguarding your privacy. Our server may collect domain names and IP addresses for site traffic analysis, without capturing personal details unless voluntarily provided. We'll maintain the confidentiality of any sensitive information you share with us for project purposes.

Your Consent

By engaging with us, you agree to these terms. We reserve the right to update these terms as necessary. The most current version will always be available on our website. In case of any conflicts between these terms and any personal agreement, the contents of the personal agreement will prevail. For inquiries, please contact us at info@tdigital.io

Last Updated: April 2024